Privacy Policy
Last updated: 27 June 2026
This Privacy Policy explains how Miller Mayers Private Limited (“MMPL”, “we”, “us”, “our”), which owns and operates the Eden & Brooks brand and edenandbrooks.com (the “Site”), collects, uses, and protects your personal information. We are committed to handling your data responsibly and in accordance with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
1. Information we collect
- Contact & delivery details — name, phone number, email address, and shipping address provided when you place an order or create an account.
- Order information — products purchased, order value, and delivery preferences. As we currently operate on Cash on Delivery, we do not collect card or bank details on the Site.
- Account information — your login email and an encrypted password, if you choose to register.
- Usage data — cookies and similar technologies that record how you interact with the Site (pages viewed, device, and browser), used to keep the Site working and to improve it.
2. How we use your information
- To process, fulfil, and deliver your orders, and to provide customer support.
- To manage your account and keep you informed about your order status.
- To improve our products, Site experience, and operations.
- To send you updates or offers, where you have opted in. You can unsubscribe at any time.
- To comply with legal obligations and prevent fraud.
3. Sharing your information
We do not sell your personal information. We share it only as needed with:
- Logistics & delivery partners (such as our courier and fulfilment providers) to deliver your orders.
- Service providers who support our website, communications, and operations under appropriate confidentiality obligations.
- Authorities, where required by law or to protect our rights.
If you purchase Eden & Brooks products on third-party marketplaces such as Blinkit or Swiggy Instamart, your data on those platforms is governed by their own privacy policies.
4. Cookies
The Site uses cookies to remember your cart, keep you signed in, and understand usage. You can control or disable cookies through your browser settings, though some features may not function as intended without them.
5. Data security
We apply reasonable technical and organisational measures — including encrypted connections (HTTPS) and access controls — to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data against unauthorised access.
6. Data retention
We retain personal information for as long as needed to fulfil orders, provide support, and meet legal, tax, and accounting obligations, after which it is securely deleted or anonymised.
7. Your rights
You may request access to, correction of, or deletion of your personal information, and may withdraw consent to marketing communications at any time. To exercise these rights, contact us using the details below.
8. Children
The Site is not directed at children under 18, and we do not knowingly collect their personal information.
9. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with a revised “Last updated” date.
10. Contact us
For any privacy questions or requests, contact our grievance officer at hello@edenandbrooks.com, Miller Mayers Private Limited, Off No. 301, Lalwani Icon, Off New Airport Road, Viman Nagar, Pune, Maharashtra 411014.